[ Warranty ]
Limited Workmanship Warranty
GG Motorworks stands behind the quality of our repairs. Qualifying repairs are covered against defects in workmanship for 12 months or 12,000 miles, whichever occurs first.
Proposed policy — pending owner approval and legal review
Workmanship warranty
Qualifying defects caused by our workmanship are covered for 12 months or 12,000 miles, whichever comes first.
Parts supplied by GG
Covered by the applicable manufacturer or supplier warranty. Defective parts do not automatically include free labor.
Customer-supplied parts
No GG Motorworks parts warranty. Any separate workmanship coverage must be stated in writing.
Workmanship coverage
GG Motorworks stands behind the quality of our repairs. This limited warranty covers defects in the work we perform.
- Qualifying repairs are covered against defects in workmanship for 12 months or 12,000 miles, whichever occurs first.
- If a repair fails due to improper installation or workmanship performed by GG Motorworks, we will correct the covered workmanship at no additional labor charge.
- Coverage applies to the repair we performed — the same vehicle, the same component and the same work described on your written estimate or invoice.
Parts warranty — important distinction
Parts warranties and workmanship warranties are separate. A defective replacement part may be covered by its manufacturer or supplier, while removal and reinstallation labor may remain the customer's responsibility.
- Replacement parts are covered according to the applicable manufacturer or supplier warranty.
- A manufacturer's parts warranty does not automatically include labor.
- If a properly installed part fails due to a manufacturing defect, the customer is responsible for removal and reinstallation labor unless separate labor coverage applies.
- If the supplier provides labor reimbursement, GG Motorworks may apply that reimbursement toward the customer's labor charges according to the applicable program terms.
- GG Motorworks does not automatically provide free labor for defective replacement parts.
- If a failure results from improper installation by GG Motorworks, the covered workmanship will be corrected at no additional labor charge.
We make these distinctions clear before you authorize repairs, so there are no surprises if a part fails later.
[ Customer-supplied parts ]
Customer-supplied parts — no parts warranty
GG Motorworks allows customers to provide their own replacement parts for installation, subject to our approval. However, customer-supplied parts are not covered by any GG Motorworks parts warranty, regardless of whether they are new, used, aftermarket, remanufactured, or purchased from a dealership.
Customers may provide their own parts for installation. However, GG Motorworks provides NO PARTS WARRANTY on customer-supplied components. Any replacement parts, additional labor, or repeat repairs resulting from defective customer-supplied parts are the customer's financial responsibility, except where the issue was caused by our workmanship or otherwise required by law.
By choosing to supply their own parts, customers acknowledge:
- GG Motorworks does not guarantee the quality, compatibility, reliability, or lifespan of customer-supplied parts.
- GG Motorworks does not provide warranty coverage for defects or failures inherent in customer-supplied parts.
- Any manufacturer or retailer warranty must be handled directly by the customer.
- If a customer-supplied part fails, the customer is responsible for additional removal, replacement, diagnostic, and reinstallation labor unless the failure was caused by GG Motorworks' improper workmanship or applicable law requires otherwise.
- GG Motorworks may decline to install parts that are incorrect, unsafe, damaged, or unsuitable for the vehicle.
Our standard 12-month / 12,000-mile limited workmanship warranty does not automatically apply to customer-supplied-part installations. Any workmanship coverage for these installations must be stated separately in writing. Regardless of warranty coverage, GG Motorworks remains responsible for its own workmanship as required by applicable law.
Workmanship vs. parts at a glance
Defect in our workmanship
Workmanship:Covered — corrected at no additional labor charge
Parts:—
Part fails after a correct installation
Workmanship:Not applicable
Parts:Part covered by its manufacturer or supplier warranty
Labor to remove and reinstall a defective part
Workmanship:Only when our installation caused the failure
Parts:Customer responsibility unless separate labor coverage applies
Customer-supplied part fails
Workmanship:Only if our installation caused the failure
Parts:No GG parts warranty — customer's responsibility
What is not covered
Subject to applicable law, this limited warranty does not cover:
- Normal wear and tear
- Unrelated mechanical failures
- Customer-supplied defective parts
- Damage caused by misuse, neglect, accidents, or improper maintenance
- Preexisting mechanical conditions unrelated to the repair
- Subsequent damage caused by unrelated repairs or modifications
- Diagnostic findings that do not guarantee a permanent repair
- Repairs or services expressly excluded in the customer's written agreement
These exclusions are not used to deny responsibility for defective workmanship. If our installation caused the failure, we correct it.
How to make a warranty claim
Contact GG Motorworks to report a potential warranty issue and allow us a reasonable opportunity to inspect the vehicle before repairs are made elsewhere. Early contact keeps the inspection meaningful and helps us resolve the issue quickly.
Warranty eligibility is determined based on the original repair, the cause of the failure, the applicable written terms, and governing law. A claim is not denied solely because a replacement part failed — the cause of the failure is what we evaluate.
Proposed policy — pending approval
This warranty is proposed pending owner approval and legal review for Texas compliance. It applies to qualifying repairs going forward and is not applied retroactively to previous repairs. Where applicable law or a separate written agreement provides greater protection, that protection controls.
Ready to book a repair?
Written estimates before any work begins. See our Terms of Service.