Privacy Policy

Information we collect

When you submit a service request, contact form or membership enrollment, we collect the details you provide: your name, phone number, email address, service address, vehicle details, described symptoms and any photos or videos you attach.

We also collect basic technical information that web servers normally record, such as the pages visited and the browser used, to keep the site working and secure.

How we use it

We use your information to respond to your request, prepare estimates, schedule and perform repairs, follow up on completed work, and manage maintenance memberships.

We do not sell your personal information. We do not share it with third parties except where needed to complete your repair (for example, a parts supplier) or where required by law.

Photos and videos you upload

Files attached to a service request are stored privately and are accessible only to GG Motorworks personnel reviewing the request. They are used to understand the issue before a visit.

Communication

If you provide an email address or phone number, we may use it to confirm your appointment, send estimates and updates, and follow up after service. You can ask us to stop non-essential communication at any time.

Data retention

Service records are kept for as long as needed to support warranty questions, repeat service and legal obligations. You may request deletion of your personal information by contacting us.

Your choices

You can request a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below and we will respond within a reasonable timeframe.